Qingdao Eaststar Plastic Machinery Co., Ltd.
Qingdao Eaststar Plastic Machinery Co., Ltd.
About Us

About Us

FAQ

Q

1.Q:How many days you need to install the equipment?

A.5-7 days

Q

2.Q:How many staff abroad you sent to install the equipment?

A.1-2workers

Q

3.Q:Can you send your equipment to my warehouse in guangzhou?

A.Yes,We can ship the equipment to any warehouse in China

Q

4. Q: How much electricity, water and air does the machine need?

A: The technical department provides complete layout details for the workshop.

Q

5. Q: Can I operate the machine if I don't have an experienced engineer?

A: We will arrange professional engineers for training after the goods arrive

Q

6.Q: Is there a quality check before delivery?

A: 100% confirm, run and test the machine before shipping quality certificate.

Q

7.Q: How long is the warranty period?

A: 12 months from the first day of customer operation (except for wear and tear)

Q

8.Q: How can you help us if you run into technical problems?

A: 24 hours by email, text, phone. If there's a problem, we have to
Must arrange the next engineer or local country agent, or send Chinese engineer
It'll be settled in two weeks.

Q

Q:Our payment method?

A:T/T

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